Cancel a Paid Subscription

You do not need to recover a NoTrace account before requesting cancellation.

Never send your full card number, NoTrace password, recovery answer, or recovery PIN.

Paid on the NoTrace website

If you can sign in, open Settings, choose Subscription, and select Manage billing or cancel. If you cannot sign in, email admin@notrace.cloud from the billing email used at Stripe checkout. Include the approximate charge date, charge amount, and only the last four digits of the payment card if needed. We will use that limited information to locate and cancel the subscription.

Paid through Apple

Manage the subscription using the Apple Account that made the purchase: Open Apple Subscriptions.

Paid through Google Play

Manage the subscription using the Google Account that made the purchase: Open Google Play Subscriptions.

What cancellation does

Cancellation stops future renewals. Unless the payment platform states otherwise, paid access continues through the current paid period. Deleting a NoTrace account is separate and permanently ends access to that account.